STRATEGIC PLANNING
Strategic planning refers to the cohesive focus on goals, strategies and actions by all stakeholders in a given endeavor. Tradecom has worked with suppliers, distributors and end users to effect win-win transactions for all parties. By paying attention to each step in the process we can identify and mitigate potential challenges before they become an issue for the entire process.
RISK MANAGEMENT
Risk is an ever present part of doing business. Despite proper planning, sometimes things just don’t go according to plan. When this happens, it is essential to have a plan to lessen the downside while taking advantage of any opportunities that may also arise. We have over 30 years of experience in managing risk in the Caribbean and we have found that our knowledge and experience along with strong personal relationships has always served us well.
EXPERT ANALYSIS
With each new opportunity comes the need to analyze all the moving parts that go into making it a reality. The truth is that no two places are the same and what might work in one country may not be ideal for another. We carefully weigh all the factors and only give a green light when the project makes sense for all involved. Making the mistake of ignoring this step can create unintended losses.
BEST PRACTICES
Through our many years of experience in the region, we have developed a set of principles that work well. Slight variations depending on customer or country allow us to quickly adapt tried and true formulas to work in a variety of situations. This works. What doesn’t work is making it up as you go along. Be mindful not to make this step optional.
RELATIONSHIPS
We never take this step for granted. In many of the markets we serve, business is still done the “old fashioned” way, with a handshake and your word. Some countries are small and the key players often know each other; in this environment, doing the right thing doesn’t just make you feel good, it’s required. We build relationships not just to make friends but to keep customers.
CUSTOMER SERVICE
Sometimes it’s as simple as staying in touch. We make it a practice to speak regularly with brand managers, merchandisers, sales reps and managers. Sometimes these informal discussions unveil small issues before they become big problems. Our customers appreciate our proactive approach and our supply partners clearly see the value of not having to deal with this themselves.